How to fix Omega Pop-Up Issues – Updated

Step 1 – Remove Omegaemr from IE mode in Edge #

In Microsoft Edge – open these settings: edge://settings/defaultBrowser

Delete / Remove any instances of Omegaemr in the list.

Step 2 – Change Site Permissions #

When you are at Omegaemr.com, you should see a padlock icon at the top right of your screen next to the address bar that says “https://omegaemr.com”

If your address bar DOES NOT say “https://omegaemr.com,” go to that website because the next steps require this.

Click on the padlock icon next to the IE icon, and then click “Permissions for this site” as shown below:

Once you are in the permissions screen, set all settings to “Allow” (if they have that option), make sure you at least set the following to “Allow”:

Notifications

JavaScript

Pop-ups and redirects

Ads

Background sync

Insecure content

Your settings should look like this:

Rest assured, you are only setting these to Allow for Omega Care and not all websites if you followed the steps above.

Step 3 – Clear Your Edge Browser Cache #

Go here in Microsoft Edge: edge://settings/privacy

Scroll down to “Clear browsing data” – and select “Choose what to clear” – as shown below:

Make sure that you select the following:

Then, click “Delete.”

After that, close the Settings tab and restart your browser.

All set from this point!